Shadow IT: understand what it is and what risks it can cause

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If you work or have worked in companies where your user profile does not have installation permissions, you have probably needed a program other than those already installed on your computer and thought it would be easier if you could do it without asking anyone.


We will explain some of the points that make Shadow bahamas phone number data IT so dangerous for network environments in general, even more so now that we are on the verge of the General Data Protection Law (LGPD) effectively starting its work.


What is Shadow IT?

Shadow IT is any type of structure used without the approval of the Information Technology (IT) department. This practice can take many forms and violate almost all compliance initiatives, as we can see in the list highlighted on Wikipedia. Shadow IT can be literally translated as IT in the shadows, but it is better known in Brazil as invisible IT.


It can be considered a behavior, focused on improving performance. However, the fact that there is no express authorization for the installation of new tools is a dangerous practice, even when the employee is well-intentioned.


Shadow IT can involve, for example, the use of solutions that seek to increase productivity levels . And, depending on the case, the request to install the tool can slow down the work, harming a company's performance.


IT management is not always connected to employee demands. This aspect makes Shadow IT an alternative to streamline services more quickly and efficiently.


However, this practice must be carried out with great responsibility, taking into account the risks it may involve for institutional data. The unauthorized use of cloud services for task management and email is increasingly common. In this sense, employees need to assess how the use of unauthorized systems may affect data protection before installation.


The risks that Shadow IT can bring

Even though the intention is to streamline customer service and improve the customer experience, Shadow IT involves risks. Data security is increasingly of strategic value, as it encompasses an organization's reputation and reliability.


Cybercriminals are currently looking for breaches in systems to invade corporate networks. And this risk increases considerably when tools are installed without proper control by the Information Technology sector.


It is important to remember that many companies have been victims of cyber attacks, such as ransomware (theft of data and files). In addition to the financial losses caused, this type of incident causes damage to the company's image, which can be irreversible.


And if a company wants to minimize the risks of facing this problem, a good way is to make employees aware of the precautions related to Shadow IT.