Where is it better to start a business, Lazada or Shopee?

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mstlucky0097
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Where is it better to start a business, Lazada or Shopee?

Post by mstlucky0097 »

In the world of online shopping for Thais, the two most well-known e-commerce platforms are Lazada and Shopee. These two major players have dominated the Southeast Asian market in terms of online sales where you can also create your own stores. They offer a wide range of products, competitive prices, and the most convenient shopping experience, making them the choice of service providers and entrepreneurs to find new channels to distribute their products.

For entrepreneurs who have products to sell, some people may wonder whether Shopee is better than Lazada. In this article, we will compare and contrast Shopee and Lazada in various factors to consider which platform is the best to do business with or how to do business on both platforms?

Table of Contents
Let's get to know the overview of Shopee and Lazada first.
Lazada and Shopee, which platform is more popular?
Using Lazada and Shopee on desktop and mobile, which platform is easier to use?
Lazada and Shopee Buyer and Seller Protection
Entrepreneurs should choose to do business with Lazada or Shopee.
Summary of
Let's get to know the overview of Shopee and Lazada first.
Thais may know Shopee before they know Lazada, but I tell you, people know and have used Lazada before Shopee. In fact, Lazada is one of the pioneers of e-commerce platforms in Asia, having been launched 3 years before Shopee. However, Shopee and Lazada are currently the two largest e-commerce platforms in Southeast Asia that use the business-to-business-to-consumer (B2B2C) model, which is a combination of the business-to-consumer and business-to-business models.

Both platforms allow entrepreneurs, whether small or large, both community and global, to easily sell their products on both platforms. There are many categories to choose from. Ask about the products you want to sell, whether it's electrical appliances, fashion, and others. In addition, it has expanded its operations to many countries in Southeast Asia and other regions where we can order products from abroad to Thailand more easily and with cheaper shipping fees.

Lazada and Shopee, which platform is more popular?
But of course, each person's taste in choosing to use things is different. But if you look at the usage statistics of both Lazada and Shopee, I must say that Lazada is one of the pioneers that has changed online shopping a lot in Thailand. Because there are many products to choose from that are desired and easy to access. Can be delivered to the place paytm database without having to travel to buy it yourself. However, Shopee is another platform that has come to compete and has proven to be much more popular than Lazada in the past.

This can be measured by the popularity of Lazada and Shopee's websites, with Shopee receiving over 59 million monthly visits, while Lazada, on the other hand, has over 37 million monthly visits. Shopee also tops both the App Store and Google Play Store, while Lazada ranks second in app stores.

However, we cannot know for sure which platform's sales volume is better than the other, but the visits may give everyone the answer.

Using Lazada and Shopee on desktop and mobile, which platform is easier to use?
The most important thing for both ecommerce platforms to attract the most people is the good experience. Whether it is the ease of navigating the website and making various payment transactions such as ordering, tracking, canceling and refunding, everything has a great impact on the popularity of people who should decide to sell on the platforms.


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If we compare Lazada and Shopee in terms of user experience on desktop and mobile devices, I must say that the online shopping websites and applications of both Lazada and Shopee are equally easy to use. The systems are all the same, except for the different look and feel. When it comes to shopping, there are a variety of categories and easy-to-find shopping filters that both platforms have done very well.

In addition, the entire transaction process from browsing products and placing an order to paying for your purchase is smooth on both Lazada and Shopee. There are a variety of payment options available. Currently, both have great deals such as buy now, pay later, which allows you to pay by the end of the month without interest, and even shopping credits that you can pay in installments with the platform. Shopee calls it LazPayLater.

Lazada and Shopee Buyer and Seller Protection
It is very important for both buyers and sellers to choose to return products on this platform is the protection provided but for both buyers and sellers Shopee has an advantage over Lazada, Shopee's warranty makes customers feel safe when buying, protecting them from fraudulent sellers and fake or damaged products much better, which is why Shopee is more popular.

Shopee's guarantee works by holding back payments to sellers and only releasing payments when buyers confirm they have received the order in good condition. However, Lazada has now developed a system that is as capable as Shopee. However, Shopee may have better trust in sellers and buyers than Lazada, even though the systems are now equally secure.
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