Principles of working with clients and LiveTex
Over 12 years of working with clients, we have learned to remain friends and partners with them. Three principles that we adhere to help us with this.
We have structured our work georgia mobile database in such a way that the client is assigned to the same manager for a very long time. And if questions arise, he can contact the manager directly, and he will help with any problem.
We are working on the mistakes
There is not a single company that would not make mistakes. The main thing in such situations is to react quickly and solve the problem. Our technical support notifies users about the solution to their issue as soon as possible.
Working with feedback
To create a useful and necessary product, it is important to be able to listen to your consumers. They are the main source of information in this matter. Therefore, after each update, we collect customer feedback on the new functionality in order to take into account all the wishes and comments during the next update.
Of course, we have many more techniques for building relationships with the client, and all of them have been developed over the years. Our chat platform helps maintain a high level of service. With its help, managers quickly respond to requests and know the history of the dialogue, even if it did not take place with him. We are experts in high-quality customer service and know how to take it to a new level.
You can register yourself and evaluate all the capabilities of the LiveTex platform without restrictions without restrictions during the 14-day free period . Or contact our managers in any convenient channel: they will tell you more about the deployment options, help with settings and selection of the optimal tariff and solution for a business of any scale.
Constant support from a personal manager
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