For example, if you search for a product like “pet grooming kit,” you will be able to see all the sellers in one place. It is easy for customers to shop for prices on a marketplace like Amazon.
With the introduction of reviews and rating systems, Amazon FBA can be considered more competitive than dropshipping through a company-controlled storefront.
Winner: Both can have high competition. But if you have your own online store that you drive traffic to, dropshipping has less direct competition, since competitors don’t show up in your site’s search results.
Dropshipping doesn’t offer the same credibility as Amazon. If you sell on your WordPress site, first-time customers don’t know what to expect. It can take time to establish a brand reputation, which isn’t as necessary as an Amazon seller.
Unless you are a big brand, customers may be concerned that the quality of the product is poor or, worse yet, that the product will never arrive. Sure, they can go to their bank or payment gateway and request a refund or chargeback, but the process is much more complicated.
While you can’t emulate Amazon’s credibility with dropshipping, you can still use social proof plugins turkey telemarketing data like TrustPulse and SmashBalloon on your website to help build trust with your visitors.
It will display real-time notifications of customers purchasing your products, convincing visitors that your brand is trustworthy.
TrustPulse popup
Amazon is the market leader in e-commerce and is widely recognized for its exceptional customer satisfaction. With Amazon's return policy, buyers are confident that they can return items with ease.
Furthermore, generally, most of the products sold on the platform have a high satisfaction rating, equal to 4+ stars.
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