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Posted: Sun Dec 22, 2024 8:19 am
by tasnimsanika3
WhatsApp Business to boost your sales and customer relationships!
In recent years, with the rise of social media, instant messaging applications have multiplied and have become essential for communication, both in private and professional spheres. Among these applications is WhatsApp.

How to use WhatsApp to sell and keep your customer relationship in tip-top shape? Follow the guide.

1. WhatsApp: what is it?
The principle is simple: if you have a smartphone and a package that allows you to have access to the 4G network, you can communicate through the application without having to make calls or send SMS with your operator's package. The founder of the application, Jan Koum, came up with the idea of ​​​​WhatsApp thanks to his parents: settled in the communist USSR, Jan Koum and his family avoid telephone communications as much as possible, the latter being monitored by the communist authorities. From there was born the idea of ​​​​creating a means of communication that would not be listened to or recorded.

In fact, to use WhatsApp, you simply download the app on your smartphone, connect to it and log in to your phone. The app then syncs with your existing contacts and you can then communicate with those who also have WhatsApp, through the platform.

Particularly useful when communicating abroad, WhatsApp only requires a wifi or 4G internet connection to work. So there's no need to pay astronomical sums for packages valid abroad: a free wifi terminal and you're all set! You can communicate with someone on the other side without seeing the bill go up.

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WhatsApp also offers the possibility of creating groups to interact with several people at the same time. The ideal way to exchange effectively with your family, your colleagues… and your clients!

WhatsApp: two uses
Personal WhatsApp :

WhatsApp «classic»
With this version of WhatsApp, you can communicate with your contacts and vietnam number create groups. For example, in a family setting, WhatsApp can be very useful to maintain the link between all the people in a family, especially when some of its members are abroad and communication with them is sometimes difficult. Sharing photos, videos and content with your group of friends is also a lot of fun.

WhatsApp Business :

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This is the category we are interested in to boost your sales, so let's take a look at its use and features...

NB: some small businesses use the classic WhatsApp to answer their customers' questions, but it is not possible to send mass messages to all customers without it becoming unmanageable...