Have proactive delivery communication

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Nothing is more frustrating for a buyer than not knowing where their package is, which is why at this time we recommend having proactive communication with consumers about the status of their package shipment, whether by email, SMS or WhatsApp, or even making delivery more flexible, as Estafeta does , allowing customers to reschedule their deliveries from a WhatsApp conversation.

5. Open a store on WhatsApp
The pandemic changed our habits and customs, and those changes are here ecuador whatsapp number data 5 million to stay. Small merchants started selling everything on WhatsApp, and today it is the big brands that want to copy them. Opening a store on WhatsApp is possible for businesses of all sizes, and they can bring product catalogs, integrate payment gateways, have chatbots that make recommendations, and many more features.



6. Bet on omnichannel
Bringing sales of your products or services to the offline and online realm is no longer just a basic need, it is also necessary to be available on any messaging channel or network that your user and client prefers. From social networks like Facebook and Instagram, to more precise messaging channels like WhatsApp , Google Business Messages and RCS . No matter the size of the business, they must always be able to communicate, attract, understand and sell on channels where we already spend more than 3 hours a day.