End-to-end immersion into each manager and each call

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jakariaseo
Posts: 75
Joined: Tue Jan 07, 2025 4:31 am

End-to-end immersion into each manager and each call

Post by jakariaseo »

There is no need to manually monitor each employee and listen to all calls. The neural network collects accurate and objective information on each manager and all their calls, providing it to you in convenient reports.

Convenient dashboards for call quality control
Analysis of the spoken/listened/monologue ratio
The neural network allows us to analyze metrics such as the amount of time the manager “talked” and “listened,” as well as the presence of an “overly long monologue,” which kills conversion. This data is important because it allows us to identify cases where the manager may overly dominate the conversation, which inevitably leads to the client losing interest.

According to our research, the client loses interest and turkey mobile database stops listening to the manager after 20-30 seconds if the manager speaks without pauses and does not ask questions that support the dialogue. Of course, this negatively affects the quality of communication and leads to the client leaving for competitors.

SalesAI Dashboard
Constant monitoring of these indicators helps to create more interactive and two-way communication, which makes the interaction more productive.

Managers who are good at engaging customers and listening to them are better able to identify problems and find solutions faster, which improves the customer experience and increases the likelihood of closing a sale.
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