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To keep the conversation going

Posted: Thu Dec 05, 2024 7:10 am
by Prisila405
That's why WhatsApp recently announced new features for WhatsApp Business Platform, formerly WhatsApp Business API, that will help create better experiences, raise customer satisfaction, increase sales and boost your business.

What features does WhatsApp Business API have?
Among the announcements from the most widely used instant messaging list of el salvador whatsapp phone numbers in the world, two features that WhatsApp for businesses offers stand out and that will help to further optimize your communications:

List Messages: An interactive way
A conversation is all about providing constant responses, and for any business, providing a quick and effective response can be the difference between winning or losing a customer.

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For this reason, to create a dynamic and much more organic experience for users, WhatsApp Business API launched List Messages, a feature that allows users to respond quickly with simple interactions.

This is a type of rich message, built in blocks and intended to produce interactive experiences.

List Messages is one of those WhatsApp features that make communication with customers easier and smoother, as it gives them the opportunity to choose from a drop-down menu a variety of options while having a conversation through WhatsApp.