You will not only be able to
Posted: Thu Dec 05, 2024 7:18 am
In this way, for example, you can incorporate a chatbot to interact with hundreds of customers simultaneously from a single interface, offer multi-agent support and, ultimately, provide faster, closer and more expeditious support.
Additionally, if you use an omnichannel customer service platform , manage thousands of interactions via WhatsApp, but you will also be able to integrate channels such as Facebook Messenger into your strategy , centralizing information for continuous communication.
So, while WhatsApp Business is ideal for small businesses to interact estonia whatsapp number data 5 million with their customers, WhatsApp API allows large companies to manage thousands of interactions simultaneously thanks to automation , centralizing communication and enabling omnichannel.
WhatsApp API: Learn about the features for brands and businesses
WhatsApp's goal, through its API, is to provide better communication between brands and users , but always taking care of customers' privacy.
In this context, and to make interactions simpler, safer and more reliable, the benefits of WhatsApp API offer great value for brands to improve communication with their customers.
1. List Messages
This WhatsApp feature allows you to send a structured message (in a menu-like options box) where users can choose one of up to 10 possible alternatives.
Additionally, if you use an omnichannel customer service platform , manage thousands of interactions via WhatsApp, but you will also be able to integrate channels such as Facebook Messenger into your strategy , centralizing information for continuous communication.
So, while WhatsApp Business is ideal for small businesses to interact estonia whatsapp number data 5 million with their customers, WhatsApp API allows large companies to manage thousands of interactions simultaneously thanks to automation , centralizing communication and enabling omnichannel.
WhatsApp API: Learn about the features for brands and businesses
WhatsApp's goal, through its API, is to provide better communication between brands and users , but always taking care of customers' privacy.
In this context, and to make interactions simpler, safer and more reliable, the benefits of WhatsApp API offer great value for brands to improve communication with their customers.
1. List Messages
This WhatsApp feature allows you to send a structured message (in a menu-like options box) where users can choose one of up to 10 possible alternatives.