Customers are looking for personalized interactions that learn more about georgia whatsapp number data 5 million their tastes and preferences after each chat, so they can truly receive tailored attention when they make contact.
To do this, companies require a platform that collects and manages the data generated with each conversation, so that the chatbot learns and improves its interactions, making them increasingly oriented to consumer preferences, which in turn increases the level of satisfaction.
In addition to responding, chatbots can be used to send messages and notifications to users, offer them promotions, notify them about new products, among other types of messages.
But what happens if the message doesn't arrive at the right time or through the customer's preferred channel? To do this, the first thing companies must ensure is to learn more about their users' preferences, such as their tastes, the level of response to notifications they receive, the times that best suit them and of course their favorite contact channel, in order to send these messages when and where the user expects them.
