c-Commerce tips to increase sales
E-commerce has come a long way since its first formal sale in 1994, and as more list of ivory coast whatsapp phone numbers people turn to new technologies to discover and purchase products, the market is growing. But how can we achieve increased sales and position ourselves above the competition? The key is conversational commerce.
This is where c-Commerce comes into play: an opportunity to sell more by taking advantage of the huge number of active users of instant messaging applications , and the great penetration that smartphones have in the modern world ( 60% in Mexico , according to Statista).
Online sales conversion: main challenges
E-commerce has various challenges that you must face, but speaking specifically about the difficulties that arise in the interaction between users and brands , these are some of the most important:
Omnichannel and unified customer experience
Customers don’t typically use just one touchpoint to interact with businesses. On the contrary, they can browse your website, check your social media channels, and chat with your brand via WhatsApp before purchasing a product or service.
