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Applications, integrations and customer service

Posted: Wed Feb 12, 2025 9:40 am
by ujjal22
Aside from a few differences in advanced features, one of the biggest differences between Canva and Adobe Express can be seen in their approach to integrations and customer service.

Adobe Creative Cloud has a lot of integrations and apps available, but most of them won't work with Adobe Express. However, Express will integrate with Google Drive, Microsoft Teams, and similar tools. Canva, on the other hand, offers a wide range of apps and add-ons.

Most of these apps simply add new features to the design platform, Business Owner Data but you can also connect your Canva account to form builders like Typeform, email marketing tools like Mailchimp, and other apps like Slack, OneDrive, YouTube, and Facebook.

While Canva beats Adobe Express when it comes to integrations, Adobe comes out on top when it comes to customer support. Both tools offer access to tutorials and FAQs, as well as other self-help resources for small businesses. However, Adobe offers phone, live chat, and email support (as well as services through social media platforms like X).

Canva only offers email support, and the speed of your response will depend on your plan. On the free plan, responses can take up to a week. If you’re using Canva Pro or Canva for Teams, you should receive a response within 24 hours.


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Adobe Express vs Canva: Which Should You Use?
If you're looking for a convenient web design platform, both Adobe Express and Canva are great tools .

Both work on Mac and Windows devices, although Canva is the only tool with a desktop app download. Both also offer mobile apps for Android and iPhone.

Ultimately, Canva is the better design tool overall . It offers more storage, more templates, and more unique features that you won't find in Adobe Express. It also provides access to additional apps and integrations, as well as better pricing for teams.

Adobe Express is great in terms of customer service and unique assets . It also offers great quick action tools that will make your workflow much more efficient. It also offers unlimited exports. However, Canva still comes out on top overall.