Choosing the right CRM is fundamental to the success of your business. HubSpot and Salesforce are consistently ranked as the best CRM platforms, and choosing between them can be a daunting task. Which platform will power your business in 2022?
Source: G2
Price
HubSpot
HubSpot is based on a free CRM . With the Free version of CRM, you can store up to belarus phone number data one million contacts and companies in your database . However, the Free version of CRM provides rather basic features - if you want your business to grow, you will have to invest in one of the paid versions after some time.
You can then implement hubs for the Free version of CRM according to your needs – Marketing Hub , Sales Hub , Service Hub, Operations Hub and CMS Hub . Each of these hubs is available in four versions – Free , Starter , Professional and Enterprise .
There is no limit to the number of users in the Free version of CRM . If you ever upgrade to a higher version of one of the hubs, only users with paid seats will gain access to the added features - but everyone else can continue to use the standard features.
Salesforce
Salesforce offers a 30-day free trial of CRM , after which you only have access to the paid CRM . Salesforce is based on Sales Cloud – CRM, to which you can then purchase Marketing Cloud and Service Cloud . Each of the clouds is available in four versions – Essentials , Professional , Enterprise and Unlimited .
Source: Salesforce
The main difference in pricing is that Salesforce charges per user . For example, with HubSpot Sales Hub Professional you pay €414 per month for 5 users (then €81 per month for additional users), while with Salesforce Sales Cloud Enterprise you pay €150 per user per month, for five users, €750.
Whether HubSpot or Salesforce is more cost-effective for you depends on the size of your team and what features you require, but if you have no previous experience with CRM, a 30-day trial will likely be too short to get to grips with the CRM and figure out what you need from it.
Integration
Integrations are a means to increase productivity and efficiency. Thanks to integrations, you can connect your CRM system with other applications or software, ensure a smoother workflow, and customize your CRM to your needs.
HubSpot
HubSpot offers over 1,000 apps and integrations in its App Marketplace , many of which are native (built by HubSpot).
Top 62 HubSpot integrations that will help you run your business more efficiently.
Source: HubSpot
Salesforce
Salesforce's AppExchange is the largest and most comprehensive CRM app marketplace , offering over 3,400 apps and integrations.
Source: AppExchange
Although HubSpot and Salesforce are competing companies , they have a useful partnership that allows you to connect the two platforms . For example, you can use both platforms for different work teams.