Built-in updater for easy base platform updates?
Posted: Thu Feb 20, 2025 7:05 am
Another important thing to consider is the ability to upgrade or downgrade the forum software plan at will. For example, basic or default features are often included in the most affordable plan. Additional features, such as SEO features and advanced moderation tools, are usually found in advanced packages.
A long list of features often means that forum software offers excellent scalability. You will be able to move from one package to another depending on your current business needs and goals.
Expand your reach on social media platforms
Social media provides businesses with many opportunities due to their immense popularity. Billions venezuela phone number data of people use social media platforms every day. With forum software with the right capabilities, you can tap into this potential.
The best forum software tools allow you to leverage social media to enhance the functionality of your forum. For example, you can allow consumers to seamlessly log in using their social media accounts, track social media mentions, and allow users to import information from their social media profiles.
Delight consumers with a great customer support portal
The latest forum software helps you create a self-service platform for your customers. With advanced integrations, topic filtering, and content type tags, they can use your forum as part of a knowledge base and a place where users can ask questions without having to contact your support.
Your forum can be the entry point to a comprehensive self-service portal that provides 24/7 customer support. When customers have access to a self-service option, you can expect a reduction in query volume. Your support staff will have more time to focus on more complex cases.
Best forum software features
As we mentioned earlier, not all forum software solutions offer the same set of features. If you have never used such software before, it will be difficult for you to determine which features are essential and which are used when you have a specific goal in mind. Therefore, we will outline for you those that are currently considered the industry standard.
A long list of features often means that forum software offers excellent scalability. You will be able to move from one package to another depending on your current business needs and goals.
Expand your reach on social media platforms
Social media provides businesses with many opportunities due to their immense popularity. Billions venezuela phone number data of people use social media platforms every day. With forum software with the right capabilities, you can tap into this potential.
The best forum software tools allow you to leverage social media to enhance the functionality of your forum. For example, you can allow consumers to seamlessly log in using their social media accounts, track social media mentions, and allow users to import information from their social media profiles.
Delight consumers with a great customer support portal
The latest forum software helps you create a self-service platform for your customers. With advanced integrations, topic filtering, and content type tags, they can use your forum as part of a knowledge base and a place where users can ask questions without having to contact your support.
Your forum can be the entry point to a comprehensive self-service portal that provides 24/7 customer support. When customers have access to a self-service option, you can expect a reduction in query volume. Your support staff will have more time to focus on more complex cases.
Best forum software features
As we mentioned earlier, not all forum software solutions offer the same set of features. If you have never used such software before, it will be difficult for you to determine which features are essential and which are used when you have a specific goal in mind. Therefore, we will outline for you those that are currently considered the industry standard.