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Simplified Access to Customer Information

Posted: Thu Feb 20, 2025 8:52 am
by sumaia45
Having quick access to customer information is essential to providing quality service. We know that time is a crucial factor in the insurance market, and any delay in providing information can compromise the relationship with the customer.

One of the standout features of our system is the Virtual Assistant. Contrary to what you might imagine, this tool does not respond directly to customers, but allows the broker, through apps such as WhatsApp or bangladesh mobile database Telegram, to access the information of their policyholders in real time. With just a few clicks on their cell phone, the broker can consult important data and provide the answers the customer needs quickly, conveniently and anywhere.

3. Complete Organization of Documents

Keeping documents organized can be a real challenge for brokers that still rely on physical files or disconnected systems. The accumulation of papers or the lack of an efficient digital structure can generate delays, rework and even the loss of important information.

Our system solves this problem with the GED (Electronic Document Manager), a feature that organizes and securely stores policies, contracts and other essential documents. This ensures that all information is accessible in a centralized and organized manner, allowing the broker to quickly find what they need, without wasting time on manual searches.