Text is a Versatile For Account Management
Posted: Sat Apr 05, 2025 4:39 am
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The Fine Art of Blending Text Messaging Into Your Account Management Process
I love blending text messaging into my account management process. As a communication tool, it’s fast, efficient, less formal than email, and allows for arm’s-length, nonintrusive, synchronous communication that still feels personal.
There are two reasons why blending text messaging into your account management process works:
It’s mobile. Text messaging is integrated into the mobile and wearable devices that are attached to us 24/7. These are the primary communications devices in our lives and businesses. Everyone has a mobile phone, and for Apple users, text is integrated across all devices and desktops.
It’s treated as a priority. One of the key reasons why text messages work so well is that most people feel compelled to read and/or respond to them immediately.
Text messaging is extremely versatile virtual chinese overseas british database communication channel. You can attach videos, images, voice messages, and links to articles and resources. And, when the person you are texting is not available, texting shifts from synchronous to asynchronous communication.
For account management and communicating with customers text messaging is a tremendous tool. It helps you nurture and maintain relationships, keeps customers updated, and allows you to quickly respond to concerns from anywhere.
It’s for these reasons that text messaging is the perfect virtual communication channel to blend into your account management system and process. Text messages are an easy way to:
Get FREE Sales Training Delivered to Your Inbox
Join more than 360,000 professionals who get our weekly newsletter.
Enter Your Email
The Fine Art of Blending Text Messaging Into Your Account Management Process
I love blending text messaging into my account management process. As a communication tool, it’s fast, efficient, less formal than email, and allows for arm’s-length, nonintrusive, synchronous communication that still feels personal.
There are two reasons why blending text messaging into your account management process works:
It’s mobile. Text messaging is integrated into the mobile and wearable devices that are attached to us 24/7. These are the primary communications devices in our lives and businesses. Everyone has a mobile phone, and for Apple users, text is integrated across all devices and desktops.
It’s treated as a priority. One of the key reasons why text messages work so well is that most people feel compelled to read and/or respond to them immediately.
Text messaging is extremely versatile virtual chinese overseas british database communication channel. You can attach videos, images, voice messages, and links to articles and resources. And, when the person you are texting is not available, texting shifts from synchronous to asynchronous communication.
For account management and communicating with customers text messaging is a tremendous tool. It helps you nurture and maintain relationships, keeps customers updated, and allows you to quickly respond to concerns from anywhere.
It’s for these reasons that text messaging is the perfect virtual communication channel to blend into your account management system and process. Text messages are an easy way to: