Social Media Security Best Practices
Posted: Thu Apr 17, 2025 9:01 am
Now that you know the risks, here are some ways to mitigate them .
Establish a detailed social media charter
A social media charter is a set of guidelines that outline how your company and its employees should use social media (with accountability in mind).
The security section of your social media policy should at least include the following:
Rules for using personal social media accounts on work devices
Activities to avoid on social media, such as contests asking for personal information
Departments or team members responsible for each social media account
Recommendations for creating a strong password and changing passwords cambodia phone number data frequently
Software and Device Update Expectations
Identifying and preventing scams, attacks, and other social media security threats
Person(s) to notify and measures to put in place in the event of a security problem on social media
Adopt an approval procedure
Limiting the number of people who can access (and post to) your social media accounts is a great defense strategy.
Many companies focus on external threats, but employees are also a significant source of accidental data breaches.
Your company may have many employees dedicated to creating content or managing customer service on social media. However, not all of these people need to know your account passwords or have access to post.
You can use Hootsuite to facilitate collaboration between different teams without sharing passwords. Your post will then go through an approval process.
Try Hootsuite for free
Use two-factor authentication
Two-factor authentication isn't foolproof, but it does provide an extra layer of security for your various accounts. Enabling it to secure social media accounts is a great move, even if it can sometimes be cumbersome.
Note: The lack of two-factor authentication contributed to the Securities and Exchange Commission Twitter account hack we discussed earlier.
Establish an early warning system using dedicated social media security monitoring tools
Keep an eye on all your social channels. This includes those you use every day as well as those you've created an account for but never used.
Use your social media monitoring plan to stay on top of:
Fake accounts
Suspicious activities
Inappropriate mentions of your brand by employees
Inappropriate mentions of your brand by anyone else associated with the company
Negative conversations about your brand
Establish a detailed social media charter
A social media charter is a set of guidelines that outline how your company and its employees should use social media (with accountability in mind).
The security section of your social media policy should at least include the following:
Rules for using personal social media accounts on work devices
Activities to avoid on social media, such as contests asking for personal information
Departments or team members responsible for each social media account
Recommendations for creating a strong password and changing passwords cambodia phone number data frequently
Software and Device Update Expectations
Identifying and preventing scams, attacks, and other social media security threats
Person(s) to notify and measures to put in place in the event of a security problem on social media
Adopt an approval procedure
Limiting the number of people who can access (and post to) your social media accounts is a great defense strategy.
Many companies focus on external threats, but employees are also a significant source of accidental data breaches.
Your company may have many employees dedicated to creating content or managing customer service on social media. However, not all of these people need to know your account passwords or have access to post.
You can use Hootsuite to facilitate collaboration between different teams without sharing passwords. Your post will then go through an approval process.
Try Hootsuite for free
Use two-factor authentication
Two-factor authentication isn't foolproof, but it does provide an extra layer of security for your various accounts. Enabling it to secure social media accounts is a great move, even if it can sometimes be cumbersome.
Note: The lack of two-factor authentication contributed to the Securities and Exchange Commission Twitter account hack we discussed earlier.
Establish an early warning system using dedicated social media security monitoring tools
Keep an eye on all your social channels. This includes those you use every day as well as those you've created an account for but never used.
Use your social media monitoring plan to stay on top of:
Fake accounts
Suspicious activities
Inappropriate mentions of your brand by employees
Inappropriate mentions of your brand by anyone else associated with the company
Negative conversations about your brand