Remove distractions from your environment.
Posted: Sun Apr 20, 2025 7:05 am
Also try to understand the customer's value. Is he focused on the importance and well-being of his team, or is he more concerned about himself?
Try to remember: “Our worst communication problem is that we don’t listen to understand, but rather we listen to respond.”
4. Start with “why”
In a moment of frustration, the salesperson at the workshop Diamond was teaching made a very important observation. He said, "I care more about the safety of your money than you do!"
This was the salesman's "why." The financial security of the woman and her family mattered to him. He wanted to help his client in some way. Because of this, he became stressed when he saw that the woman didn't understand his point.
Of course, standing up and yelling at the customer isn't recommended. You should be able to explain "why" in a more professional, persuasive, and friendly manner.
Nobody wants to do business with a sales robot. They want to do business with a real person who can understand them.
Remember: “Effective communication is 20% what you know office 365 database and 80% how you feel about what you know.” -Jim Rohn
5. Effective sales follow-up
Closing a deal doesn't happen overnight. Sometimes the buyer needs to bring the solution to their team for input. They may also need to contact the CEO to see if the solution aligns with the company's sales strategies.
This may take a bit of time. That's why part of the follow-up is to help the client resolve the more delicate aspects of their situation.
Remember that in these cases, patience is key. Rushing your buyer can quickly end your relationship.
Follow-up doesn't just mean making calls. You must take everything said in the initial conversation and use your consultative selling skills
to turn these details into tools that help you move the deal to the close. If you asked focused questions and took notes from the initial conversation, this follow-up becomes very easy. It's just a matter of translating the information gathered into potential opportunities.
Try to remember: “Our worst communication problem is that we don’t listen to understand, but rather we listen to respond.”
4. Start with “why”
In a moment of frustration, the salesperson at the workshop Diamond was teaching made a very important observation. He said, "I care more about the safety of your money than you do!"
This was the salesman's "why." The financial security of the woman and her family mattered to him. He wanted to help his client in some way. Because of this, he became stressed when he saw that the woman didn't understand his point.
Of course, standing up and yelling at the customer isn't recommended. You should be able to explain "why" in a more professional, persuasive, and friendly manner.
Nobody wants to do business with a sales robot. They want to do business with a real person who can understand them.
Remember: “Effective communication is 20% what you know office 365 database and 80% how you feel about what you know.” -Jim Rohn
5. Effective sales follow-up
Closing a deal doesn't happen overnight. Sometimes the buyer needs to bring the solution to their team for input. They may also need to contact the CEO to see if the solution aligns with the company's sales strategies.
This may take a bit of time. That's why part of the follow-up is to help the client resolve the more delicate aspects of their situation.
Remember that in these cases, patience is key. Rushing your buyer can quickly end your relationship.
Follow-up doesn't just mean making calls. You must take everything said in the initial conversation and use your consultative selling skills
to turn these details into tools that help you move the deal to the close. If you asked focused questions and took notes from the initial conversation, this follow-up becomes very easy. It's just a matter of translating the information gathered into potential opportunities.