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choose, you’ll probably notice that Freshdesk can be very useful.
Help desk solutions are ideal if you run a small business and need to respond to your customers immediately.
However, with an omnichannel option, you can use AI to improve your business and manage customer support.
Live Agent
Sometimes it can be challenging to respond to all communication channels, especially if you frequently check email, social media, call, etc.
However, with LiveAgent the process is much more straightforward as everything is in one dashboard.
If you have a team, using LiveAgent can be fun, as the app gamifies the process. People can earn rewards or points if they win, so customer support can be fun for your employees.
You probably already know this, but social media is one of the most important things when it comes to modern businesses.
If you have a Shopify store, you need to be active, respond to comments, and engage with your audience on a regular basis. All of this can be tiring, but with the right apps, the process can be a lot more enjoyable. Here they are:
Loomly
With automatic posting, analytics on all your posts, and options for personalized post ideas, Loomly is a great choice, especially if you work with a large team.
Top brands like L'Oreal and Porsche trust Loomly to manage their social media, and now you can use it too. Luckily, it's not that expensive, so it could be a viable option if you're on a budget.
Planoly
Over 5 million users rely on Planoly to manage their social media platforms. It’s an app you can use to organize, plan, and schedule your content across Facebook, Pinterest, Instagram, and Twitter.
Planoly suggests some things to help you increase your engagement. At the same time, you can use templates, stickers, and design options to create creative and unique content.
