Facebook community managers are the brand face that focuses on helping people within or beyond the Facebook group community. They are the organization’s point of contact with its audience.
In general, they are in charge of managing mobile no data and handling communications in both directions. They are involved in various activities, including communications, public relations, social media, events, and content creation.
Also, they help brands identify and set strategies that will promote, build, scale and support their communities; while supporting their organizational goals and objectives.
Facebook community managers serve as the brand’s voice, tone, and moderator by fostering a sense of community, disseminating content, and encouraging online interaction to increase brand recognition and trust both online and offline.
Facebook Community Management Best Practices
Facebook has one of the best community management practices that work for individuals and organizations at large.
Community leaders, brand managers, and social managers who possess the skills and knowledge for managing, scaling, and connecting online communities and understand platform policies and regulations are the hands needed to manage open groups, closed groups, and Facebook pages.
