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Working with Salesforce: A world full of opportunities to achieve success.

Posted: Tue Dec 03, 2024 8:09 am
by messi66
At Digital Response, our aim has always been to find ways to achieve the best possible results for our clients, adapting as much as possible to their needs so that they are satisfied with our work.

We have been working with Salesforce for some time now, a giant platform that has a technology that is constantly innovating so that companies like Digital Response can offer the best possible services to their clients. Therefore, considering the experience and the successful cases closed for large clients that we have achieved since we started working with them, we have decided to become part of their Partner Community.

In this post we will talk about what it means to partner with Salesforce to know exactly what the advantages of being part of its digital ecosystem are.


What does it mean to be a Salesforce Partner?

Being a Salesforce Partner is synonymous with a seal of quality and trust , that is, it is a way for Salesforce to demonstrate that associated companies are fully qualified to offer Salesforce services with guarantees.

Being a Salesforce Partner also means being part of their Partner Community, which is designed to facilitate collaboration and knowledge sharing between Salesforce partners. This partnership also allows you to receive specialized guidance from Salesforce teams, access to resources, Salesforce tools, and a host of training programs.

In short, being part of a partnership with Salesforce syria business email list means having a wide window of opportunities that will help you grow as a company and will pave the way for long-term success.

What are the benefits of being a Salesforce Partner?

Innovative technology : Salesforce is a company known for its constant innovation and its way of adapting new functions and capabilities to its CRM platform. Therefore, being a Salesforce Partner guarantees you access to its pioneering technology.
Personalized services to your customers : Through advanced segmentation, marketing automation and multi-channel communication, partners can improve customer engagement, foster relationships and drive customer loyalty.
Employee training : Salesforce offers exclusive, free, specialized training for partners so that your employees can offer the best possible service. You can find all their training in their Partner Learning Camp.
Become part of their Community Partner : As we have mentioned before, being part of their Community Partner has a wide range of benefits that will allow your company to achieve success more easily with the collaboration of other Salesforce partners.
A mark of trust and quality : As we have said before, being a Salesforce Partner is a seal of quality and trust to achieve success for your clients. Being a Salesforce Partner means being able to achieve successful results.
What do we specialize in at Digital Response within Salesforce?

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At Digital Response we are mainly specialized in the Managed Services Provider (MSP) track , which consists of managing the day-to-day needs of our clients, that is, it is a program designed to offer continuous, recurring and post-implementation services. In the following screenshot we can better see the 6 categories that are included:


In addition, we do this using Salesforce applications such as Marketing Cloud . We use this tool mainly for automated sending of emails, SMS, push notifications, etc. Also for segmentation and the processing of customer databases.

What kind of training does Salesforce provide?

Salesforce provides two types of training:

Trailhead Trainings . These Salesforce trainings are tailored to the role employees have within Salesforce, whether it be Salesforce Developer, Salesforce Consultant, Marketer, etc. All trainings that employees obtain can be linked to their profile and subsequently to their company. These will be a way to provide trust and prestige to your future clients.

Partner Learning Camp Trainings . These trainings are exclusive for Salesforce partners and are completely free. They consist of courses, curriculum and credentials. In addition, the Partner Learning Camp (PLC) portal allows you to search for topics of interest to you and then take the trainings offered, with the ultimate goal of obtaining the Professional Accreditations that will help employees demonstrate that they are fully capable of achieving the best possible results.