Some critics consider process documentation to be too administrative, requiring a lot of planning without much action. However, many business processes can benefit from optimization that provides a better understanding of each step and activity. This allows stakeholders to quickly eliminate redundant activities to improve cycle times. Consider the following steps:
1. Name your process
Start by writing the name of your process, a brief description, and its main goal.
2. Determine the limits of the process
Document the start and end points of this business process. What starts the process? How does it end? Where does it end? Writing these things down will give you a clearer picture.
3. Select process outputs
What happens when the business process is complete? What is your end result? Does it match your desired outcome? Process outputs are another way of saying end results.
4. Choose your process inputs
What data do you need to deploy the process? Where does the data come from? Are there multiple data sources? Having this information is essential.
5. Document activities
What are the steps that make your process move from start to finish? Steps are also called activities. Are there any missing activities? Are there any duplicate steps?
6. Organize your process
Designate the sequence of activities in your process flow. Where are the critical decision points? Who are the key stakeholders?
7. Review your process
Is your process organized and sequenced adequately enough to align with your process boundaries? If not, what can you change?
8. Assign process roles
Once you have a version of your process documentation, determine the roles and functions of the team members. What activities will they perform as part of your process?
9. Design an organizational chart
Using the elements outlined above, create an easy-to-read flowchart to ensure everyone can understand the process.
10. Final exam
Talk to stakeholders and review your process in the context of the process documentation lifecycle. Are changes needed? Can you validate the process? Is it ready for approval? More information helps you identify overlapping activities.
Process documentation is used to describe how your process is executed. There is no doubt that you can reproduce these steps for each process. Once you have done this, you will have diagrams that are easy to understand and update.
Example of process documentation 1:
As an example, here’s how you might document the new oman telephone number search employee onboarding process. This approach to documentation is very simplified and there are many tools that can illustrate the processes in a more attractive, holistic and comprehensive way.
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Process Name: Employee Onboarding.
Process Limits: Continuous Engagement and Team Building.
Process Results: Place the new employee in his/her immediate team.
Entry Process: Offer letters, initial office visits, orientation, training, etc.
Process related activities: First week itinerary, provision of access credentials to company systems and networks, welcome emails, session reports, office tours, meetings, provision of necessary work tools and equipment, regular check-ins, surveys on new hire experience.
Roles in the process: HR and front-line managers.
