After all, it's all about personalizing interactions , so it's essential that the chatbot has social features that are in line with the brand, which is key to providing close and friendly attention, just like an executive would.
Having clarified the above, the process of building a bot is divided into iran whatsapp number data 5 million four steps:
First, you need to define the structure that the bot will follow once users start a conversation. Each menu, option or request must have an action as a response, and that is what you decide within the conversational flowchart.
Of course, the structure of this diagram is born from an analysis of the consumer to identify their primary needs and generate efficient responses, improving usability.
2. Introduction and development focused on generating sales
It's important to orient the bot's actions and responses toward generating sales or retaining customers. For example, if a person wants to cancel a subscription, the AI should have the intention of remedying the situation and preventing the cancellation. It's also important that the AI is designed to deliver relevant recommendations and promotions.