Comparison of customer relationship management systems according to 7 criteria, based on evaluations and comments from small and medium-sized businesses.
Salesforce vs. HubSpot
Want to make an informed choice between HubSpot and Salesforce ?
You may have already checked out the comparisons written by the vendors themselves or by a lone blogger/analyst, but you are probably still wondering: What do real users think ?
You could read hundreds of reviews on sites like G2 or Capterra... but if you're looking for a quick but comprehensive summary , I've got you covered right here.
I have read all the user reviews , structured all the comments according to 7 different criteria and present them to you below, with ratings per criterion.
Methodology and sources
The comparison below is based singapore cell phone number list entirely on user reviews which are:
Written within the past year
By evaluators from small and medium-sized enterprises
Posted on G2 , Capterra , Trustpilot and Better Business Bureau
With both positive and negative ratings
Our methodology includes the following steps:
Read all the comments to extract the key elements.
Structure snippets according to 7 different criteria (see below)
Summarize these excerpts in a text format that is readable for you.
Extract from G2 (if possible) the ratings given by users to each criterion.
The criteria selected for this comparison are largely aligned with those used by G2 to evaluate software products. I added the "integrations" and "price" criteria, and merged the "quality of support" and "ease of contact" criteria into one.
The structure I use for the Salesforce vs HubSpot comparison is as follows:
Ease of Use: Can You Actually Use It?
Ease of administration: How easy is it to keep up to date?
Ease of installation: What do you need to get started?
Meets requirements: Does it do what it's supposed to do?
Integrations: Can you integrate it however you want?
Support: Do you get help when you need it?
Pricing: How much does it cost?
Final Verdict: Salesforce vs. HubSpot – Which is the Best CRM?
I understand that you're looking to compare our major competitors HubSpot and Salesforce, but do forgive me for mentioning our competing product, Salesflare , along the way because:
If you're looking for a better CRM option, you'll see that real users consistently give Salesflare higher review scores than Salesforce and HubSpot across all criteria.
And if you're not ready for a better alternative, you can always take advantage of the fruits of my CRM expertise and read on to find out which CRM is best for you!