But LiveChat isn’t just a basic chat tool. It’s also packed with cool features like real-time chat monitoring, automatic prompts to collect visitor emails when there are no agents, and chat routing to the right experts for tough questions.
The advantages of LiveChat:
Live Chat Focus – Chat-specific features like traffic tracking, customer ratings, and routing chats to the right people.
Great for Online Stores – Integrates with ecommerce platforms like WooCommerce , Shopify, and BigCommerce. Plus, you can track chats that lead to sales.
Chat Window Editor – You can customize the chat feature to match your brand and use pre-defined themes.
Fast Loading Time – The chat window opens faster than many other live chat providers and works on all devices.
Cons of LiveChat:
Basic analytics in the cheapest plan – The Starter plan provides only basic statistics, such as daily and dominican republic telemarketing data weekly summaries. To get more detailed information about how your agents are performing, you will need to upgrade.
Pricing: Starting at $20 per agent per month. With the Starter plan you can monitor up to 100 visitors and access chat history for the last 60 days. There is a 14-day free trial and you can use our LiveChat coupon to get 30% off your first purchase.
Why we chose LiveChat: We use LiveChat frequently on our websites and think it is a top choice for businesses looking for an easy-to-use live chat solution.
Remember that LiveChat focuses exclusively on live chat . If you also need a ticketing system and documentation, you will also have to pay for HelpDesk.
About Us You can learn more about the software in our LiveChat review .
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