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At Auronix we want to help you make the most of the potential of messaging channels, through a unified customer service platform capable of helping you optimize communication with your customers.

c-Commerce tips to increase sales
E-commerce has come a long way since its first formal sale in 1994 ...

Now, the most important is the ease provided by the technologies behind it: thanks to a unified customer service platform that centralizes all conversations between agents and customers, it is possible to provide continuity and context to all conversations.

Similarly, telcos can greatly benefit ...

After all, it's all about personalizing interactions , so it's essential that the chatbot has social features that are in line with the brand, which is key to providing close and friendly attention, just like an executive would.

Having clarified the above, the process of building a bot is divided ...

After all, it's all about personalizing interactions , so it's essential that the chatbot has social features that are in line with the brand, which is key to providing close and friendly attention, just like an executive would.

Having clarified the above, the process of building a bot is divided ...

Maintain a complete profile with basic information about the company and its services.
Do not impersonate another company in an attempt to mislead customers about the nature of the business.
Companies can only contact their customers if they have previously hong kong whatsapp number data 5 million ...

Companies must therefore avoid 'stuffy' responses and use natural language processing to improve responses and make them increasingly focused and similar to the way users communicate, as well as making use of the functionalities that messaging channels offer, to generate a dynamic and successful ...

Confirmation of an order Sending a tracking guide after a purchaseReply to an incoming message via a Chat Bot
Reply to a message from a message sent by the user. Even with these "limitations", companies from different industries developed experiences on WhatsApp Business Platform, formerly WhatsApp ...

In this way, for example, you can incorporate a chatbot to interact with hundreds of customers simultaneously from a single interface, offer multi-agent support and, ultimately, provide faster, closer and more expeditious support.

Additionally, if you use an omnichannel customer service platform ...

That's why WhatsApp recently announced new features for WhatsApp Business Platform, formerly WhatsApp Business API, that will help create better experiences, raise customer satisfaction, increase sales and boost your business.

What features does WhatsApp Business API have?
Among the announcements ...

As you can see, the WhatsApp API offers many advantages to your company . Mainly, because it allows you to serve consumers quickly and in a personalized way, to retain existing customers and to promote your new products and services.

That's why we recommend that you make the most of this tool to ...